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Withdrawal Restrictions for Account Security

To protect your account and assets, certain sensitive actions will trigger a temporary withdrawal restriction. This is a standard security measure designed to prevent unauthorized access and fraudulent withdrawals.

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🔒 Actions That Trigger a 24-Hour Withdrawal Ban:

  • Setting a login password after previously having none.

  • Resetting your password using the “Forgot Password” feature.

  • Changing your password via the “Account & Security” page.

  • Unbinding Google Authenticator from your account.

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⏳ Actions That Trigger a 6-Hour Withdrawal Ban:

  • Binding a new email address in the “Account & Security” section.

  • Binding a mobile number in the “Account & Security” section.

  • Enabling Google Authenticator for the first time.

⚠️ Note: If your account is already under a 24-hour withdrawal restriction, performing any of the above actions will extend the restriction to 24 hours from the most recent action.

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📅 View Withdrawal Restriction Status

The withdrawal page will display any active restrictions and the remaining countdown time. Please check this information to plan your fund movements and transactions accordingly.

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